Familiar Software

Microsoft Dynamics CRM


Microsoft Dynamics CRM is a customer relationship management (CRM) solution assisting organisations’ to improve sales effectivity, service engagement and marketing. It provides business intelligence, productivity and social insights via one managed service.

How can CRM benefit an organisation?

Drives organisation efficiency by focusing on marketing, sales and customer service. The CRM system is beneficial for decreasing costs. Improves ROI by utilising marketing and sales force automation as well as focusing on customer satisfaction and relationships.

Key points

  • Sales

    Get The Insight, Guidance and Tools You Need

  • Marketing

    Demonstrate The Impact of Marketing Investments in Real Time

Service

  • Earn customers For Life
  • Social

    Social Tools in The Hands of a Company’s Marketing Team

Intelligent Customer Engagement Experience

  • Personalise Customer Experiences
  • Create Proactive Experiences
  • Make Customer Engagement redictive